A leading CPG brand with a rapidly expanding digital retail presence across Amazon, Walmart, and other marketplaces needed a smarter, unified way to organize a complex catalog, monitor performance, and report insights across channels. After running Pacvue Commerce in a head-to-head trial against their previous platform, the brand selected Pacvue for its powerful automation, intuitive reporting, and full-funnel visibility.
$11M+
Increase in ROI
$4M+
Increase in Sales
8%+
Increase in Ordered Revenue
The Challenge
The brand’s eCommerce team was managing thousands of SKUs across multiple retailers with limited visibility into performance and catalog health. Disconnected data, manual reporting, and inconsistent alerts made it difficult to stay proactive. The team lacked a centralized view to track trends, resolve product issues quickly, and share insights across departments.
With new leadership and evolving business goals, the brand needed a platform that could deliver real-time alerts, customizable reporting, and operational efficiency – all in one place.
Pacvue Commerce gives us confidence that nothing falls through the cracks. The automation and reporting save hours each week, and the visibility helps our team act faster across every retailer.
The Solution
The CPG brand adopted Pacvue Commerce to unify its eCommerce operations, enabling the team to:
- Stay organized and drive smarter decisions: Streamline catalog management and track product performance through a single intelligent dashboard.
- Automate alerts and workflows: Configure and resolve alerts in real time for Buy Box ownership, out-of-stock items, and content discrepancies.
- Accelerate reporting: Use automated reporting templates to save hours each week in manual data collection and presentation.
- Strengthen collaboration: Provide leadership and cross-functional teams with clear, consistent visibility into sales trends and opportunities and product data with custom metrics.
Pacvue’s automation and flexible reporting became integral to daily operations. The brand’s primary platform users leveraged Pacvue to deliver faster, more reliable insights to eCommerce leadership and helped champion adoption across teams.
Results
Since choosing Pacvue Commerce, the CPG brand has achieved significant performance gains and operational efficiency, driven by faster issue prevention, automations, and actionable intelligence.
These results demonstrate how Pacvue Commerce reduces manual effort, operational bottlenecks, and visibility gaps – freeing teams to focus on strategic growth and cross-retailer excellence.
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